Patient Benefits

What is Adirondacks Accountable Care Organization (ACO)?

Adirondacks ACO is designed to make it easier for doctors and hospitals to work together to keep you healthy and to provide you with the highest quality of care in the right place, and at the right time. The network of providers currently includes over 400 participating primary and specialty clinicians throughout Franklin, Clinton, Essex, Hamilton, Warren, Washington and Northern Saratoga Counties of New York and Grand Isle and Chittenden Counties of Vermont. Adirondacks ACO will be working closely with the following partner hospitals as participants or affiliates in our network: Champlain Valley Physicians Hospital Medical Center, Elizabethtown Community Hospital, Glens Falls Hospital, Adirondack Medical Center, Fletcher Allen Health Care, and Alice Hyde Medical Center.

It is not an insurance plan or company, nor is Adirondacks ACO a Medicare supplemental insurance plan or a Medicare Advantage HMO. In fact, with Adirondacks ACO you and your providers will be better able to decide what is best for you.

Will my Medicare benefits change?

No. Adirondacks ACO will not change your Medicare benefits.

  • You may still see your current doctors and are free to choose any doctor or hospital that accepts Medicare.
  • Adirondacks ACO will not change your premiums or out of pocket costs.
  • Adirondacks ACO will not change your prescription drug benefits including Medicare Part D.
  • Any supplemental insurance plans you may have will not be affected by Adirondacks ACO.

Will my care be different?

Because improving your health is the number one goal of Adirondacks ACO, your providers may focus more on helping you make healthy choices. If you have a chronic condition like diabetes or heart disease, there may be extra support for you between visits with your doctors.

How will Adirondacks ACO benefit me?

  • Your doctors and other providers will focus on wellness, preventing illness and managing chronic conditions— all intended to reduce your need for treatments and/or stays in the hospital.
  • If you have several doctors caring for you, it will be easier for them to share test results and other information so they can make the best decisions about your care. This will improve planning and reduce duplication of services.
  • By working closely together, your providers will learn from each other about the best ways to deliver safe, high quality care to you.

Is my doctor an Adirondacks ACO participant?

For a complete list of providers, call Adirondacks ACO at 518-314-3682 or visit

What if my doctors are not part of the Adirondacks ACO network? Or what if I receive care while I am away from my primary care provider?

There will be no impact on you as a Medicare Fee-for-Service beneficiary — you are free to see any provider you choose,
regardless of whether or not they are an Adirondacks ACO participant. This includes doctors and hospitals that are out of state.

Do I need to sign up for Adirondacks ACO?

No, you do not need to do anything! If your physician is participating in Adirondacks ACO, you will receive a letter
with additional information.

I still have questions about Adirondacks ACO. Who can I contact for more information?

You can visit or contact Adirondacks ACO at 518-314-3682.

For More Information:

Adirondacks ACO
75 Beekman Street
Plattsburgh, New York 12901

Please visit or call 1-800-MEDICARE (1-800-633-4227 (TTY users should call 1-877-486-2048)) for general questions or additional information about Accountable Care Organizations.